Audit360 is APD Global Research’s advanced compliance solution designed specifically for leasing companies, brokers, dealers, and lenders operating within FCA-regulated environments. Built to proactively support regulatory obligations, Audit360 captures and analyses real-time customer feedback to identify potential risks across key compliance areas, including commission disclosure, transparency, and affordability. Using intelligent feedback mechanisms, the platform gathers structured customer responses throughout the lifecycle of a contract. These insights are translated into actionable data, enabling businesses to demonstrate positive customer outcomes and maintain clear audit trails for FCA reporting. A unique feature of Audit360 is its ability to generate a dynamic “heat map” of introducer networks. By identifying patterns in customer feedback, lenders and suppliers can quickly pinpoint areas of concern and take corrective action before issues escalate. Beyond compliance, Audit360 strengthens customer engagement by maintaining meaningful interaction throughout the contract period—helping businesses stay front-of-mind when customers consider future purchases.
- Real-time monitoring of customer feedback - Early identification of compliance risks - FCA-ready reporting and evidence of customer outcomes - Network-wide visibility through feedback heat mapping - Enhanced customer engagement and retention
