Data - Insight - Change

We are a disruptive technology company in the automotive and aviation sector with a strong presence and innovative focus on customer engagement, feedback and conduct compliance

APD Brands


02/02/2003

Worldwide

Since 2003, APD Global Research has been the pathfinder in delivering connected intelligence to measure the impact of customer engagement and supplier management on the retention, recommendation and loyalty by customers to brands and products

Read More
08/08/2006

Asia Pacific

APD provides a consultative approach to customer lifecycle management. Using data analysis, cause and correction, process change management and performance measurement, APD delivers tailored change management programs, driven by detailed insights through analysis

Read More
10/03/2019

United Kingdom

Our CS online platform informs Lenders, Brokers and Motor Dealers on behaviorable compliance with their FCA obligations by monitoring feedback from consumers in realtime and evidencing of satisfactory outcomes through online live dashboard reporting

Read More

WHAT APD WILL DO FOR YOU

Check It Out Today!

Insight through Data

Global Activity


 
0+
 
0+
 
0+
 
0

What we do


How we do it


 

Contact.360

Our award winning end to end customer feedback platform collects, analyses and reports insights, 24/7

Learn More  
 

Compliance.360

Insight that informs, measures and monitors behavioural and conduct of Intermediaries

Learn More  
 

Retention.360

Retention360 enables OEMs to identify customer movement and value to the brand of retention

Learn More  
 

Sentiments.360

Harness the power of our AI platform to uncover trends and truths in customer feedback

Learn More  
 

Broker.360

Specially adapted version of APD's award-winning Voice360 CX platform for Brokers

Learn More  
 

Talkback.360

Our agile App gives customers the power to communicate spontaneously when they choose

Learn More  
 

Flightrax.360

Airline passsenger satisfaction programmes deliver real-time insight from 36,000 feet

Learn More  
 

Retrospect.360

APD'S re-analysing AI tool which uncovers deep learning insights hidden in existing research data

Learn More  

Testimonials


What's The News


APD launches new conduct compliance solution

APD Global Research has launched a new conduct compliance solution division for leasing companies, brokers, dealers and lenders.

Read More  

APD launches Sentiments360 analytics tool

APD Global Research has added a new sentiment analytics tool

Read More  

Keith Allen joins APD Compliance Solutions

Keith Allen joins APD Compliance Solutions to accelerate expansion into dealer and broker sector

Read More  

APD moves into housing market with COVID-19 compliance system

APD moves into housing market with COVID-19 compliance system

Read More  

Twitter Tweets


It’s all very well gathering customer feedback, but how do you properly understand it? Our new sentiment analytics… https://t.co/7zj3ovbrbR

We're working with some of the fleet sector's leading research & data providers on a comprehensive market #insight… https://t.co/Tcbw1PLUIR