Since 2003, APD has been a global pathfinder in delivering connected intelligence to measure the impact of customer engagement and supplier management on the retention, recommendation and loyalty of customers to brands and products

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Asia Pacific

Since 2006, APD Australia has been delivering its consultative approach to customer lifecycle management as a trusted advisory and customer research business, employing specific individual and group coaching programs to our clients and customer feedback platforms that deliver data driven insights for our research customers

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United Kingdom

Since 2019, APD's conduct compliance online platform has informed Lenders, Brokers and Motor Dealers on whether their FCA obligations are being met by monitoring feedback from consumers in realtime and the evidencing of outcomes through online live dashboard reporting

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